Culinary Water FAQs

How do I report a culinary water leak or sewer backup?

• To report a water leak or sewer backup during business hours (8:00 am – 5:00 pm Monday - Friday) please call 801-393-8681. After hours please call Weber County non-emergency dispatch 801-395-8221.

Why is my water usage so high?

• Water usage should stay roughly the same from month-to-month, however, if you fill a hot tub or swimming pool your usage will be higher. If you have guests during the month or do more laundry than usual it will also cause your usage to rise. If you have a water softener you will use more water but the biggest culprit for higher usage is a leaking toilet. You may not hear the leak from a toilet so you may not know you have a leak. See High Consumption Checklist.

What is the hardness of my water?

• 11 grains per gallon.

Why is my water cloudy or discolored?

• There may be some work on the water system in your area which can stir up some sediment. It is safe and causes no harm. Just run your tap for about 15 minutes and it should clear up. If not, please call 801-393-8681.